DTCS creates award-winning custom websites that balance form and function.
Home Consulting Web Design Video | Film
Marketing Portfolio About DTCS Contact Us
  Custom Website Design | Flash Development | Programming

At DTCS, we have a stable of experienced professional programmers and analysts that deliver best-in-class online business applications that are both easy to use and administer. It is superior design, coding, testing and support that clearly separate our online applications from other competing firms.
 
 
  DTCS can create vertical-market website tools that work around the clock and in real time to grow your business exponentially. We can automate your core business processes to facilitate rapid fiscal growth, improve employee efficiency and increase total customer satisfaction. Let our team of experts build what you might consider to be impossible.  
 
Situation: Able Debt Settlement spent over $75,000 last year buying leads from a variety of sources, but they did not have a grasp or accurate metrics to gauge campaign efficiency. They required online tools for their analysts to track, document and process all leads that were generated via the website.

Solution: DTCS created a renovated web presence and lead analysis system with a series of online database-driven programs, coded using PHP, PERL and mySQL. The multi-user lead analysis system allows total access to the lead process including documentation and status. The client website was setup to harvest and process multiple lead sources.

Results: With the knowledge of which campaigns were generating results, Able was capable of making more informed lead buying decisions. This led to increased sales and higher profit margins. Efficiency and analyst productivity also skyrocketed. The automated tools allowed the analysts to provide better customer service while it streamlined operations as a whole. The added efficiency and margin increase enabled the client to double its sales force, which has further increased profitability.

  Value-Added Services - After a competitive situational analysis, our team of consultants will break down your core competencies to create online applications that offer true value to your customers, strengthen customer retention and increase bottom-line growth. DTCS creates automated vertical-market website tools that work around the clock and in real time to grow your business exponentially.

Interactive Support - Searchable knowledge bases, frequently asked question lists and detailed product specifications are some static support options, but people with questions want to hear answers from real people. DTCS can implement a vast array of interactive support features including real-time website instant messaging, automated trouble ticket systems, logged email and more.

Intranet - An Intranet can help keep your employees securely connected to mission-critical business applications and data through any internet connection. It allows collaborating employees to share and update crucial client data in real time from different locations. This is ideal for clients with multiple employees at remote office locations.
 
© 2004-2009 Design & Technology Consulting Services • All Rights Reserved • Dallas, Texas • 972.746.1335